Our Solutions
Extensive portfolio of Managed IT Services
Businesses are operating in a world that is highly competitive and sensitive to very specific operational advantages. Because of cost advantages and efficient resource usage within operational margins, Managed Services are a very successful IT approach in such a corporate environment. Managed Services from JDS enable your firm to delegate routine but critical IT tasks, allowing for financial and operational savings.
JDS is one of the most sought-after Managed IT Services providers in Jordan as we have the ability to assume full responsibility while providing the highest levels of operational flexibility and business outcomes. Our completely managed services ensure that your company may focus on its key competencies.
Unparalleled and Best-in-Class Managed Services
Storage & Backup Services
JDS provides fast, flexible and centralized data protection across platforms. These include services related to:
- Managed Storage
- Managed Backup & Archiving
- Remote backup
Hardware Services
JDS offers comprehensive Hardware Services that include:
- Hardware lease of vendor-agnostic equipment
- Support and warranty
- Implementation and configuration
Operations & Support Services
JDS provides the best-in-class Service Delivery and Support; we have well-defined thorough processes.
- Service Level Agreements (SLAs)
- Service desk
- Remote hands
Network Services
All of your data and devices will be completely protected, monitored, and accessible at all times. Our Network Services include:
- Router Management
- Firewall Management
- Load-Balancer Management
- Switch & Port Management
- Service Elements
- VPN
- Public IP Address
Monitoring Services
The JDS Network Operation Centre (NOC) is a dynamic and adaptive monitoring system that allows businesses to monitor IT performance intelligently. These services include:
- Trend Analysis and Reporting
- Capacity Planning
- End-User Experience Management
- Monitor Key Business Metrics
- IT Service Desk with Support for ITIL
- Service Level Management
- IT Asset Management
Professional Services
JDS offers the most apt solutions to the clients after thoroughly reviewing their current IT environment.
- Implementation and configuration
- Solution architect and design
- Project management
Server & Application Management
JDS’s Server & Application Management Services ensure that all of your business application requirements are fully met, while also boosting performance and minimizing maintenance time. Our Services include:
- Managed Databases
- System and Application Management
- Managed Exchange
Managed Security Services
JDS ensures best-in-breed security infrastructure along with robust practices with 24/7 monitoring and management. Services include:
- Security Log Collection & Management
- Real-Time Security Monitoring
- Vulnerability Management & Penetration Testing
- Incident Management & Response
- DDoS
- Advanced Threat Protection
- Managed Web Application Firewall
- Web Defacement Protection
- End point Security Management
- File Integrity Monitoring
- Social Media Tracking
- Mobile Application Tracking
- Data Base Security Management
- Privileged Account Management
- Security Hardware Management
- Server Hardening
- Managed Data Loss Prevention
- Database Security
- Managed Network Access Control
- Identity and Access Management
- Remote Managed Services
- CASM
The JDS Advantage
Experience
40+ years of experience in implementing complex projects and innovative solutions for our customers across industries
Expertise
Certified and experienced engineers and technicians to provide customised and complete solutions to meet your business needs
Affiliations
Strategic partnerships with technology and industry leaders like Vertiv, Kohler, HPE, HPI, Aruba , Oracle , Microsoft, VMware, Elsafe
Support
A technically experienced and dedicated team to provide onsite support and maintenance services
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Get in touch with our world-class experts today and find out how JDS can help transform your IT journey!