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Managed Services

Our Solutions

Extensive portfolio of Managed IT Services

Businesses are operating in a world that is highly competitive and sensitive to very specific operational advantages. Because of cost advantages and efficient resource usage within operational margins, Managed Services are a very successful IT approach in such a corporate environment. Managed Services from JDS enable your firm to delegate routine but critical IT tasks, allowing for financial and operational savings.

JDS is one of the most sought-after Managed IT Services providers in Jordan as we have the ability to assume full responsibility while providing the highest levels of operational flexibility and business outcomes. Our completely managed services ensure that your company may focus on its key competencies.

Unparalleled and Best-in-Class Managed Services

Storage & Backup Services

JDS provides fast, flexible and centralized data protection across platforms. These include services related to:

  • Managed Storage
  • Managed Backup & Archiving
  • Remote backup

Hardware Services

JDS offers comprehensive Hardware Services that include:

  • Hardware lease of vendor-agnostic equipment
  • Support and warranty
  • Implementation and configuration

Operations & Support Services

JDS provides the best-in-class Service Delivery and Support; we have well-defined thorough processes.

  • Service Level Agreements (SLAs)
  • Service desk
  • Remote hands

Network Services

All of your data and devices will be completely protected, monitored, and accessible at all times. Our Network Services include:

  • Router Management
  • Firewall Management
  • Load-Balancer Management
  • Switch & Port Management
  • Service Elements
  • VPN
  • Public IP Address

Monitoring Services

The JDS Network Operation Centre (NOC) is a dynamic and adaptive monitoring system that allows businesses to monitor IT performance intelligently. These services include:

  • Trend Analysis and Reporting
  • Capacity Planning
  • End-User Experience Management
  • Monitor Key Business Metrics
  • IT Service Desk with Support for ITIL
  • Service Level Management
  • IT Asset Management

Professional Services

JDS offers the most apt solutions to the clients after thoroughly reviewing their current IT environment.

  • Implementation and configuration
  • Solution architect and design
  • Project management

Server & Application Management

JDS’s Server & Application Management Services ensure that all of your business application requirements are fully met, while also boosting performance and minimizing maintenance time. Our Services include:

  • Managed Databases
  • System and Application Management
  • Managed Exchange

Managed Security Services

JDS ensures best-in-breed security infrastructure along with robust practices with 24/7 monitoring and management. Services include:

  • Security Log Collection & Management
  • Real-Time Security Monitoring
  • Vulnerability Management & Penetration Testing
  • Incident Management & Response
  • DDoS
  • Advanced Threat Protection
  • Managed Web Application Firewall
  • Web Defacement Protection
  • End point Security Management
  • File Integrity Monitoring
  • Social Media Tracking
  • Mobile Application Tracking
  • Data Base Security Management
  • Privileged Account Management
  • Security Hardware Management
  • Server Hardening
  • Managed Data Loss Prevention
  • Database Security
  • Managed Network Access Control
  • Identity and Access Management
  • Remote Managed Services
  • CASM

The JDS Advantage


40+ years of experience in implementing complex projects and innovative solutions for our customers across industries


Certified and experienced engineers and technicians to provide customised and complete solutions to meet your business needs


Strategic partnerships with technology and industry leaders like Vertiv, Kohler, HPE, HPI, Aruba , Oracle , Microsoft, VMware, Elsafe


A technically experienced and dedicated team to provide onsite support and maintenance services

Like What We Offer?

Do Business With Us

Get in touch with our world-class experts today and find out how JDS can help transform your IT journey!